Privacy Policy

Privacy Policy

At Shopysouq, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website or make purchases. By using our website, you agree to the practices described in this policy.

1. Information We Collect

We collect the following types of information to provide you with a better shopping experience:

1.1 Personal Information:
When you register on our website, place an order, or interact with our services, we may collect personal details such as your name, email address, phone number, shipping address, and payment information.

1.2 Non-Personal Information:
We may also collect non-personal information such as browser type, IP address, device information, and usage data that helps us improve our website performance.

2. How We Use Your Information

The information we collect is used for:

• Processing and fulfilling your orders.
• Communicating with you regarding your orders, inquiries, and promotions.
• Personalizing your shopping experience by recommending relevant products.
• Improving our website, products, and customer service.
• Preventing fraudulent transactions and enhancing security.

3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies help us remember your preferences, track your browsing activity, and provide tailored offers. You can manage your cookie preferences through your browser settings.

4. How We Protect Your Information

We prioritize the security of your personal information. We use industry-standard encryption and secure servers to protect your data from unauthorized access, alteration, or disclosure. However, while we strive to protect your information, no method of data transmission over the internet is 100% secure.

5. Third-Party Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating our website, conducting business, and servicing you, provided they agree to keep your information confidential.

We may also share your information if required by law or to protect our rights, safety, or property.

6. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those external sites. We encourage you to review their privacy policies when you visit them.

7. Your Rights and Choices

You have the right to:

• Access and update your personal information.
• Opt out of receiving promotional communications from us.
• Request deletion of your account or personal data.
• Disable cookies through your browser settings.

To exercise any of these rights, please contact us at Contact@shopysouq.com.

8. Children’s Privacy

Our website is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us to have it removed.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices. Any updates will be posted on this page, and we encourage you to review the policy periodically. Your continued use of our website following any changes indicates your acceptance of the updated policy.

10. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy, please reach out to us:

• Email: contact@shopysouq.com
• Phone: +968 91610146

Thank you for trusting Shopysouq with your personal information!