Terms & Condition

Terms & Conditions

Welcome to Shopysouq! By accessing and using our website, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before using our services.

1. Introduction

These terms and conditions govern your use of our website and any associated services provided by Shopysouq. By accessing or using our platform, you accept these terms in full. If you disagree with any part of these terms, please do not use our website.

2. Eligibility

To use our website, you must be at least 18 years of age or accessing the site under the supervision of a parent or legal guardian. By using our services, you represent and warrant that you meet this eligibility requirement.

3. Account Registration

When creating an account on Shopysouq, you must provide accurate and complete information. You are responsible for maintaining the confidentiality of your account details and for any activity that occurs under your account. If you suspect any unauthorized use of your account, please notify us immediately.

4. Product Information

We strive to ensure that the product descriptions, pricing, and availability information provided on our website are accurate. However, we do not warrant that such information is always free of errors. If a product is listed at an incorrect price or with inaccurate details, we reserve the right to modify or correct the information, cancel orders, or refuse service.

5. Pricing & Payment

All prices listed on our website are in OMR and are subject to change without notice. We accept various payment methods, and payment must be completed before the shipment of your order. In case of any payment issues, your order may be delayed or canceled.

6. Shipping & Delivery

We aim to deliver your products within the estimated timeframe provided at checkout. However, delivery times may vary depending on factors such as product availability and your location. We are not responsible for any delays due to unforeseen circumstances.

7. Returns & Refunds

Our return and refund policy allows customers to return products within [X] days of delivery, subject to our return guidelines. To learn more about our return and refund procedures, please visit our Returns & Refunds page.

8. Intellectual Property

All content on Shopysouq, including images, text, logos, graphics, and software, is the intellectual property of Shopysouq or our content providers. Unauthorized use, reproduction, or distribution of this content is prohibited.

9. User Conduct

By using our website, you agree not to:

  • Engage in any activity that may disrupt the functionality of the website.
  • Post or transmit harmful, threatening, or offensive content.
  • Violate any applicable laws or regulations.

We reserve the right to terminate or suspend your account if we detect any misuse or violation of these terms.

10. Limitation of Liability

Shopysouq is not liable for any direct, indirect, incidental, or consequential damages arising from the use of our website, products, or services. This includes, but is not limited to, loss of data, profits, or business opportunities.

11. Privacy Policy

Your privacy is important to us. Our Privacy Policy outlines how we collect, use, and protect your personal information when you use our website. By using our services, you agree to the terms of our Privacy Policy.

12. Changes to Terms & Conditions

We reserve the right to update or modify these terms and conditions at any time. Any changes will be posted on this page, and continued use of our website signifies your acceptance of the updated terms.

13. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of Oman, and any disputes arising out of or in connection with these terms shall be subject to the exclusive jurisdiction of the courts in Oman.

14. Contact Us

If you have any questions or concerns about these terms and conditions, please reach out to us at:

Thank you for shopping with Shopysouq!